0333 358 0668
placelogofinalwebsite
@ThePlace | Manchester Estate Agents

TENANTS

If you're here to report a repair, please fill out the form on this page and a member of our team will be in touch with you shortly.

placelogofinalwebsite
@ThePlace | Manchester Estate Agents

TENANTS

If you're here to report a repair, please fill out the form on this page and a member of our team will be in touch with you shortly.

view our available properties
REPORT A REPAIR

RENTING WITH @THEPLACE

letting agents manchester

Everybody who works for @ThePlace knows firsthand what it’s like to be a tenant. What does this mean? It means that we understand your needs on a personal basis, and as a result we will be responsive to real needs such as repairs and will always properly communicate with you about access for legal checks and inspections.

If you have any questions about your tenancy or your rental property we will respond to you the same way we would want to be responded to as a tenant ourselves.

Our landlords are told that any rental property that goes through us must be in a good standard and work closely with them to ensure that repairs are dealt with as quickly as possible.

WHY RENT WITH @THEPLACE?
1
PROFESSIONALISM

We will communicate with you in a timely and professional manner. We will treat you like a real person and make sure any issues are raised with the landlord.

2
RESPONSIVE TEAM

There will always be someone to reply to you if needed. You may interact with different team members depending on what is being done with your tenancy.

3
MAINTENANCE

We have our own in-house maintenance team with our sister company, Bradwell Maintenance. This means that after approval from a landlord, repairs can be handled quickly.

YOU DON'T HAVE TO GO FAR
TO FIND YOUR PLACE
YOU DON'T HAVE TO GO FAR
TO FIND YOUR PLACE

GUIDE TO LIVING IN YOUR PLACE

FINDING A PROPERTY

You can use major property portals such as Zoopla to find your property. All of our available rentals are on these portals.

TENANCY AGREEMENT

You will sign a tenancy agreement which outlines your responsibilities and shows the rent that you pay and the date for payment.

DEPOSIT RETURNS

At the end of the tenancy and after you have left the property we will inspect the property to determine if there are any deductions to the deposit beyond wear & tear. We will report this to you and let you know what happens next if there is a deduction.

RENT ARREARS

If you get into rent arrears please let us know as soon as possible. If this happens we may be able to agree a repayment schedule. Communication is the key. Please talk to us.

SECURING A PROPERTY

Success! After an in-person viewing, you've sent in your application form and paid the holding deposit.

MAINTENANCE ISSUES

Any maintenance issues should be reported to @ThePlace as soon as possible, so we can get your home back to its best shape.

TERMINATING THE TENANCY EARLY

When you signed a fixed period tenancy agreement you are contracted to stay for the period stated. However if you need to leave early let us know as early as you can and we will communicate with the landlord to see if anything can be done.

PROPERTY INSPECTION

We need to inspect the property at least every 6 months and sometimes more often. Please keep your home in good condition & help us with access when we need it.

READY TO MOVE IN

We will make sure that before you move in the property is fit for purpose and ready for you to make it a home.

NOTICE TO VACATE

Sometimes the landlord will need the property to be returned. If this happens we will give you as much notice as possible.

COUNCIL TAX & UTILITIES

When you are a tenant, you become liable to pay council tax and all utilities from the day you move in unless otherwise stated. Please make sure you contact council tax & utility companies as soon as possible to let them know with the meter readings.

TENANTS FEES

There are charges that you need to pay such as the deposit and the rent in advance. You will be advised of all costs when you apply for a property.

What Others Are Saying

"The @ThePlace team is friendly, helpful, and always available to answer any questions I have. They have also been great at handling any issues that have come up with my rental property. I would recommend @ThePlace to any tenant looking for a professional and reliable company to deal with."

Carol A

” I have never had any issues with @ThePlace - their team have always responded quickly to any maintenance requests and been thorough with everything. I have enjoyed working with them as a tenant and would use them again. Lilli was especially very responsive and always understanding!”

Natasha H

”I've been a tenant with @ThePlace for 12 months and am just moving out now. The service provided has always been to a high quality and I have always felt heard and like they valued me as a tenant. I would recommend anybody to use @ThePlace if they wish to rent a property.”

Simon P
Already a tenant?

Get In Touch

REPORT A REPAIR

Phone
0333 358 0668
Email
info@at-the-place.com